PRIVACY POLICY
PRIVACY POLICY, PAYMENT, COMPLAINTS AND TERMS OF USE
WHO WE ARE
Our website address is:
IMFITPRO MARKO VULETA operates the IMFITPRO website and provides personal training, fitness, nutrition, online training and related digital products and services.
HOW TO PURCHASE A DIGITAL PRODUCT OR SERVICE ON IMFITPRO.COM
Digital products and services available on IMFITPRO.COM can be purchased by selecting the desired product or service and following the steps provided during the checkout process.
After selecting the available payment method, you will receive the relevant payment instructions or confirmation by email.
If you choose payment by bank transfer, the order or service will be processed once the payment has been received and verified.
For digital products, access to the purchased content will be provided electronically after the payment has been confirmed. Depending on the product or service, the content may be available for download, online access, or delivered by email.
As our digital products are provided electronically, there are no physical shipping or delivery costs.
PAYMENT OPTIONS
Depending on the product or service, available payment methods may include:
Bank transfer / payment order – payment to the IMFITPRO business account by bank transfer or electronic banking.
Other payment methods – where available, as displayed during the checkout process.
If you have made a payment by bank transfer and would like your digital product or service to be processed as soon as possible, you may send a screenshot or photograph of the payment confirmation to:
Email: imfitpro@gmail.com
We will process your order as soon as the payment can be verified.
PRIVACY POLICY
At IMFITPRO.COM, we respect the privacy of our customers, clients and website visitors.
We collect and process only the personal information that is reasonably necessary for providing our services, processing orders and payments, communicating with customers, fulfilling legal obligations, improving our services, and, where applicable, sending marketing communications.
We take appropriate measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
Access to personal information is limited to persons who require such information for legitimate business purposes or to provide the requested services.
Employees, contractors and business partners who may have access to personal information are expected to respect applicable confidentiality and data-protection requirements.
Where marketing communications are sent, recipients may unsubscribe from such communications at any time.
WHAT PERSONAL DATA WE COLLECT AND WHY
The type of information we collect depends on how you interact with our website.
This may include information such as your name, email address, contact information, order or service details, account information, technical information, IP address and information submitted through forms on the website.
We use this information for purposes including:
processing orders and payments;
providing products and services;
communicating with customers;
responding to inquiries and requests;
maintaining and improving the website;
preventing fraud, abuse and unauthorized activity;
complying with applicable legal and accounting obligations; and
sending marketing communications where you have consented to receive them or where otherwise permitted by applicable law.
We do not collect more personal information than is reasonably necessary for these purposes.
COMMENTS
When visitors leave comments on the website, we collect the information shown in the comment form, as well as the visitor’s IP address and browser user-agent information, to assist with spam detection and website security.
An anonymized string created from your email address (also known as a hash) may be provided to the Gravatar service to determine whether you use the service.
You can find the Gravatar privacy policy here:
https://automattic.com/privacy/
After your comment has been approved, your profile image may be publicly visible alongside your comment if you use a Gravatar profile.
COOKIES
Our website may use cookies and similar technologies to provide essential website functionality, improve user experience, maintain security, remember preferences and, where applicable, analyze website usage.
If you leave a comment on our website, you may choose to save your name, email address and website in cookies. These cookies are intended for your convenience so that you do not have to enter your information again when leaving another comment.
Temporary cookies may also be used to determine whether your browser accepts cookies. These cookies do not contain personal information and are deleted when you close your browser.
If you have an account and log in, cookies may be used to store your login information and screen-display preferences.
Login cookies may remain active for a limited period, depending on the website configuration and your selected preferences. If you log out of your account, the login cookies will be removed.
Additional cookies may be used when you edit or publish content on the website. These cookies do not contain personal information and are used for technical purposes.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.
Where legally required, consent will be requested before placing non-essential cookies or similar tracking technologies on your device.
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles and pages on this website may include embedded content, such as videos, images, articles, maps or other content from third-party websites.
Embedded content from third-party websites may behave in the same way as if you had visited the third-party website directly.
These third-party websites may collect information about you, use cookies, employ additional third-party tracking technologies, and monitor your interaction with the embedded content.
If you are logged into an account with a third-party website, that third party may be able to associate your interaction with the embedded content with your account.
We recommend reviewing the privacy policies of any third-party services whose content is embedded on our website.
WHO WE SHARE YOUR DATA WITH
We do not sell your personal information.
We may disclose or provide access to personal information to trusted service providers where this is necessary to operate our website, process payments, provide our services, communicate with customers, maintain website security, or comply with legal obligations.
Such third parties may include hosting providers, payment processors, email and communication providers, website security providers, analytics providers, and other technical service providers.
We only provide such parties with information that is reasonably necessary for them to perform their services.
We may also disclose information where required by applicable law, regulation, legal process, or a valid request from a competent authority.
HOW LONG WE RETAIN YOUR DATA
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling contractual, accounting, legal, tax and administrative obligations.
If you leave a comment, the comment and its metadata may be retained for as long as reasonably necessary to recognize and automatically approve subsequent comments and to maintain the integrity of the website.
If you create an account on our website, we may retain the personal information provided in your account for as long as the account remains active or as otherwise required for legitimate business or legal purposes.
Where information is no longer required, we may delete or anonymize it, subject to applicable legal retention requirements.
YOUR RIGHTS REGARDING YOUR PERSONAL DATA
Depending on applicable law, you may have certain rights regarding your personal data.
These may include the right to:
request access to the personal information we hold about you;
request correction of inaccurate or incomplete information;
request deletion of your personal information where legally applicable;
request restriction of certain processing activities;
object to certain processing activities;
withdraw consent where processing is based on consent; and
request a copy of certain personal information in a commonly used format, where applicable.
These rights may be subject to legal or contractual limitations.
If you would like to exercise an applicable data-protection right, please contact us at:
We may need to verify your identity before processing certain requests.
WHERE YOUR DATA IS SENT
Visitor comments may be checked through an automated spam-detection service.
Certain technical service providers used by the website may also process information on our behalf in order to provide hosting, security, payment, communication, analytics or other technical services.
Where personal data is transferred to another country, we will take reasonable steps to ensure that the transfer is carried out in accordance with applicable data-protection requirements.
SECURITY
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
Our website uses SSL/TLS encryption to help protect information transmitted through the website.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.
COMPLAINTS, REFUNDS AND NON-CONFORMITY
If you receive a digital product or service that does not correspond to what was described or agreed upon, or if you experience another issue with your purchase, please contact us as soon as possible at:
Email: imfitpro@gmail.com
Please provide your name, order or service details, and a description of the issue so that we can review your request and determine the appropriate solution.
Depending on the circumstances, the solution may include correcting or replacing the digital content, providing the agreed service, offering an alternative solution, or issuing a refund where applicable.
For digital products and services, refund eligibility may depend on the nature of the product or service, whether the digital content has already been accessed or delivered, and applicable consumer-protection laws.
Nothing in this policy is intended to exclude or restrict any mandatory consumer rights that cannot legally be excluded or restricted.
If a purchased digital product is defective, inaccessible, materially different from its description, or otherwise fails to conform to the agreed terms, please contact us so that we can investigate and resolve the issue.
DIGITAL PRODUCTS AND SERVICES
Before purchasing a digital product or service, customers should review the product description, scope of service, price and any specific terms presented during the purchase process.
Digital products are supplied electronically and therefore do not involve physical shipping.
Services are provided according to the description and terms presented at the time of purchase.
Where a service requires the customer to provide information, attend scheduled sessions, follow instructions, or otherwise participate in the service, the customer is responsible for providing accurate information and fulfilling their part of the agreed arrangement.
INFORMATION ABOUT THE BUSINESS
IMFITPRO MARKO VULETA
Business name: IMFITPRO MARKO VULETA
Address: 6 4th St – Al Quoz Industrial Third – Al Quoz – Dubai – United Arab Emirates
Postal code: 00000 Dubai
Tax Identification Number (PIB): 112184319
Company Registration Number (MB): 65932709
Activity Code: 8299
Business Activity: Other business support service activities
Email: imfitpro@gmail.com
CONTACT
For questions regarding purchases, services, refunds, complaints, privacy or personal data, please contact us:
IMFITPRO MARKO VULETA
Email: imfitpro@gmail.com
We aim to respond to customer inquiries and requests within a reasonable period.
CHANGES TO THIS POLICY
We may update this policy from time to time to reflect changes in our services, website functionality, legal requirements or business practices.
Any updated version will be published on this page with the updated date where appropriate.
Last updated: August 31, 2026